Put an AI assistant on your website that answers from your help articles, tags and prioritises chats, and hands over to a person the moment it should.
Where is my order?
Answered from Help Center
I want a refund
Handed to Anna · high priority
Do you ship to Cyprus?
AI typing…
New customer
Tagged: pricing question
A chat widget that answers from your knowledge base and help articles, in your brand colours, on every page you choose.
When a chat needs a human, the AI pauses, marks it high priority and alerts your team on Slack.
Moderation and tagging on every chat, a daily spending cap, and AI quality reviews to correct answers.
Publish help articles and product updates that customers read in the widget and the AI learns from.
Write help articles or add the documents the AI should answer from.
Set colours, the welcome message and where it shows up.
Add the embed code to your website and the assistant starts answering.
Every chat, customer and tag in one place for the team.
Send messages and templates and keep the history next to your chats.
Reach the right person on Slack, WhatsApp, Telegram, email or SMS.
Invite teammates and share the workload.
Not yet. WhatsApp is connected for messaging, templates and history. AI replies run in the website chat.
Inbound phone support is not available yet. Chat is the main channel today.
Set a daily AI spending cap in the AI setup tab.
English and Greek today.
Add your help articles, paste the widget and let the AI take the first reply.