Delete your data
These instructions cover Humanlike AI accounts and information received through connected services, including Facebook, Instagram, WhatsApp, TikTok, YouTube and LinkedIn. You do not need to sign in to request deletion.
Stop access to a connected account
Disconnect the account in Humanlike's integration settings. You can also remove Humanlike AI from the connected platform's app permissions or business integrations. For Google and YouTube, use Google account permissions. Disconnecting YouTube in Humanlike removes its stored connection credentials and imported account profile. This does not delete workspace drafts, reports, livestream records or content already on YouTube. Revoking access in Google is checked separately by our backend; request deletion below for other stored data. Disconnecting other platforms does not automatically delete their stored data.
Send a deletion request
Email minas@humanlike.co with the subject “Humanlike data deletion request”. Include your Humanlike account email, the connected platform and account username or Page name, and whether you want that integration's data or your whole Humanlike account deleted. Do not include passwords or access tokens.
Verification and confirmation
We may ask you to verify that you control the account before removing data. We respond without undue delay, normally within one calendar month of receiving your request. If complexity or the number of requests permits a GDPR extension, we explain it within the first month. An extension may be up to two further months. We reply when deletion is complete or explain any specific lawful retention exception. We track live storage, uploaded files, workflow copies, service providers and backups separately. A request is not marked complete solely because one database record was deleted. You can use the same email thread to check progress. For customer workspace data, we may need instructions from the business responsible for that workspace. Identity verification does not automatically reset the original response deadline.
What deletion covers
For an integration, you can request removal of stored authorization tokens, account identifiers, imported profile information, cached posts, messages or comments, analytics, and media held for that connection. Tell us whether to include drafts and reports you created in the workspace. Data belonging to other workspace members requires separate authorization.
Deleting information from Humanlike does not remove posts or messages already sent to Facebook, Instagram, WhatsApp, TikTok or other services, and does not delete your account with those services. Manage those directly on the relevant platform.
See our Privacy Policy for retention and your rights, or contact support for help.